peeling leather steering wheel - Hyundai Elantra Forum
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post #1 of 21 (permalink) Old 06-20-2013, 11:26 AM Thread Starter
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peeling leather steering wheel

I have read a lot about Elantras (and other models) experiencing issues with the leather steering wheel wrap peeling and finally experienced this myself...

I purchased my 2013 SE couple in September and just noticed my wheel has a patch at 12 o'clock. It looks as if the leather broke down in that area and started peeling when I rubbed my finger across the patch. I do not wear rings, hand lotion or use any kind of cleaner on the wheel ... so it looks as if this issue is affecting the 2013 models as well.

So I brought the car into the dealer, they took pics and said I should hear back in a day or so as they needed to get approval from the Hyundai rep.

Last edited by matrix058; 06-20-2013 at 11:28 AM.
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post #2 of 21 (permalink) Old 06-20-2013, 11:27 AM Thread Starter
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**UPDATE**

Ok so my dealer has my replacement steering wheel on order but could not verify if the replacements' leather was a better quality.

So I called Hyundai customer service and opened a case.... surprisingly they told me there are no reported customer complaints regarding "peeling steering wheels" so as a result any replacement wheels we may get due to a dealership claim will most likely be the same quality thus the potential for the replacement peeling again in the future.

The Hyundai C/S rep who I spoke with mentioned that he used to work for a leather company and knows that the quality and thickness of the skins can vary from batch to batch so it is possible that the quality of each steering wheel wrap can also vary. I just hope my replacement wheel is one of those "better quality" skins.

In any case, he also mentioned that Hyundai is very serious regarding the tracking of trends and addressing of trended complaints so if you are having this issue....PLEASE call Hyundai C/S and complain about the peeling leather so they can address it as a real issue!! Hyundai C/S # 800-633-5151
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post #3 of 21 (permalink) Old 06-20-2013, 02:01 PM
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thanks for posting this, i wouldn't be surprised if there are being experiencing this issue with their steering wheels but not reporting it. people tend to ignore issues like these or don't take any action right away on getting it dealt with.

hopefully this will give people the kick in the arse they need to get this problem dealt with.

how long did it take for the Hyundai dealership to replace the steering wheel?
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post #4 of 21 (permalink) Old 06-21-2013, 04:47 PM Thread Starter
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It's still on order, but the service manager said it should take about an hour.
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post #5 of 21 (permalink) Old 06-24-2013, 09:05 AM
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Leather does come in batches. No two pieces are the same. Where does it peel though? Even very thin leather is very durable unless you manage to cut it open with something. Or is the coloring peeling off?
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post #6 of 21 (permalink) Old 06-25-2013, 05:32 PM Thread Starter
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From the posts I have found regarding the peeling steering wheels ... Hyundai must of got a very big batch of bad leather!

Mine is peeling at exactly 12 o'clock .. it's like a patch where the top layer peeled off and its now the patch is about one inch of rough leather. In addtion it started on my shift knob as well. Note... I only have the car 8 months and do not wear rings or anykind of hand lotion. It's just cheap crap leather I guess.
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post #7 of 21 (permalink) Old 06-28-2013, 04:32 PM Thread Starter
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UPDATE - well the dealership replaced my steering wheel and just ordered me a new shift knob. The leather on the new wheel doesn't feel any different ...other than it's brand new. I think I will treat these with leather protector going forward to prevent any more peeling issues. Too bad the leather tanning process they use for Hyundai cars are not as good as Acura/Honda ... because I never had a problem with those leather parts.
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post #8 of 21 (permalink) Old 07-01-2013, 12:42 AM
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Quote:
Originally Posted by matrix058 View Post
UPDATE - well the dealership replaced my steering wheel and just ordered me a new shift knob. The leather on the new wheel doesn't feel any different ...other than it's brand new. I think I will treat these with leather protector going forward to prevent any more peeling issues. Too bad the leather tanning process they use for Hyundai cars are not as good as Acura/Honda ... because I never had a problem with those leather parts.
also if you don't have one already, get one of those sunshades that attach to the windshield as the sun can deteriorate your leather and tinting your windows would help too. maybe that will pro-long it's life.
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post #9 of 21 (permalink) Old 07-05-2013, 06:42 PM Thread Starter
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Yes, I have the sunshades and also pickup Mcquires leather cleaner and protector... so I hope this will keep the leather from peeling again. Hyundai said the steering wheel is covered for one year (under the parts replacement policy) and the replacement shift knob was a one-time courtesy.
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post #10 of 21 (permalink) Old 08-08-2013, 06:05 PM
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My steering wheel also peeled. When Hyundai replaced it, I was told that is was a one-time courtesy replacement. I guess they could potentially be buying me a new steering wheel every year if they acutally warrantied it for a year. My steering wheel peeled at 11 months. It peeled a the bottom where my wedding ring sits when I hold the wheel.
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